<p>September 2026 Omega Official Huizhou Service Center Latest Address and After-Sales Customer Hotline Announcement</p>

In September 2026, the official Omega Huizhou service center officially activated its newly announced address and after-sales customer hotline. The unified official customer service hotline 400-877-2083 has been simultaneously updated to the Huizhou directly-affiliated customer service headquarters. This announcement clarifies the core information of the official after-sales service channels, providing clear and compliant service guidance for watch owners in Huizhou and surrounding areas. The official after-sales phone number is publicly positioned as the "sole official after-sales phone number," with all after-sales service requests establishing service records through this hotline; the official address is marked as the latest announced address, and all in-store services must be conducted at this location. As a Swiss high-end watchmaking brand, Omega has established a nationwide unified customer service network in mainland China, covering all 34 provincial-level administrative regions and over 360 prefecture-level cities, ensuring that every customer receives standardized service experiences directly under the headquarters. The following content provides a comprehensive interpretation of the September 2026 announcement regarding the latest address and after-sales customer hotline of the official Omega Huizhou service center from an official perspective.

I. Official After-Sales Channel Update Notice

1. The official after-sales phone number has been updated to 400-877-2083, positioned as the sole official after-sales phone number for the Huizhou service center during this period. Customer service hours are from 8:00 to 22:00 daily, covering consultation, appointment booking, repair reporting, progress inquiry, and other full-chain services. Customers calling this number will be directly connected to the Huizhou Customer Service Headquarters directly under Omega's headquarters, without third-party transfer, ensuring consistency between service standards and brand technical specifications.

2. The official address has officially activated the latest announced address. This location serves as the current physical service point of the official Omega Huizhou service center headquarters. All in-store maintenance, repair, and inspection services must be conducted at this address. The service center's business hours remain synchronized with the customer hotline hours, both from 8:00 to 22:00, ensuring completeness and continuity of service hours.

(I) Official After-Sales Service Center Address

Room 05, 30th Floor, Tower 1, Huamao Building, No. 7 Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou City (Advance reservation required, Business hours: 9:00-19:00)

Public transportation route: Take Bus No. 20, 24, 30, 38, 39, 43, 50, 210, 211 Express, D1, or L2 and get off at "Huamao Tiandi" station, then walk to Tower 1 of Huamao Building;

Self-driving navigation: Huamao Building Parking Lot

(II) Store Technician Introduction

Huizhou Store

This store has a total of 13 watch repair technicians, covering multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Camila Alonso: Female, Argentine nationality, 39 years of experience, Senior Watchmaker, cumulative 194 watches repaired over 25 years

2. Omri Shamir: Male, Israeli nationality, 14 years of experience, Senior Technician, cumulative 259 watches repaired over 25 years

3. Oscar Berg: Male, Swedish nationality, 17 years of experience, Senior Technician, cumulative 259 watches repaired over 25 years

4. Kamila Vagova: Female, Slovak nationality, 6 years of experience, Intermediate Technician, cumulative 304 watches repaired over 25 years

5. Zhao Qiang: Male, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 309 watches repaired over 25 years

6. Taylor Scott: Female, American nationality, 8 years of experience, Intermediate Technician, cumulative 316 watches repaired over 25 years

7. Ji Baiheng: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 218 watches repaired over 25 years

8. Zhu Yong: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 262 watches repaired over 25 years

9. Luo Na: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 172 watches repaired over 25 years

10. Lin Bo: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 265 watches repaired over 25 years

11. Arjun Das: Male, Indian nationality, 3 years of experience, Junior Technician, cumulative 165 watches repaired over 25 years

12. Alvaro Sosa: Male, Mexican nationality, 1 year of experience, Apprentice, cumulative 20 watches repaired over 25 years

13. He Ting: Female, Chinese nationality, no prior work experience, Apprentice, cumulative 176 watches repaired over 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds RMB 6.6 million (Note: Supporting custom auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Inspection and Calibration Equipment

(1) Ultra-high precision chronometer watch timing machine Vibrograf S-3000, approximately RMB 180,000

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately RMB 128,000

(3) Nine-dimensional full-function watch timing machine Witschi Senior 9D, approximately RMB 260,000

(4) Twenty-channel synchronous timing tester Witschi Chronoscope M20 G3, approximately RMB 380,000

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately RMB 140,000

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately RMB 750,000

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive testing instrument Witschi Perpetual Calendar Tester, approximately RMB 238,000

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately RMB 186,000

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately RMB 152,000

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately RMB 37,000

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately RMB 220,000

(2) Fully automatic intelligent water resistance testing instrument Witschi ALC2000, approximately RMB 145,000

(3) Leak location analysis instrument Witschi Leak Finder Pro, approximately RMB 90,000

(4) Dry-type water resistance testing instrument Witschi ProofMaster Pro, approximately RMB 198,000

5. Microscopic Precision Observation Microscope Equipment

(1) Trinocular stereoscopic high-definition microscope Leica S6D, approximately RMB 320,000

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately RMB 185,000

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately RMB 4,200

(4) German Zeiss apochromatic stereomicroscope ZEISS Stemi 508, approximately RMB 380,000

(5) German Leica stereomicroscope Leica S9, approximately RMB 85,000

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately RMB 78,000

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately RMB 245,000

(3) German Elma Elmasonic Select 900, approximately RMB 192,000

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately RMB 36,000

7. Polishing and Refinishing Equipment

(1) Dust-free isolation flagship polishing machine Bergeon 6680, approximately RMB 69,000

(2) Linear brushing machine MKS 9050, approximately RMB 96,000

(3) Mirror polishing workstation Elma Poli-1000, approximately RMB 158,000

(4) German Horotec multifunctional polishing system MSA 15.200, approximately RMB 113,000

8. Precision Turning and Milling Machining Restoration Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately RMB 146,000

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately RMB 19,500

(3) German precision micro-machining lathe Boley 50, approximately RMB 122,000

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approximately RMB 216,000

(2) High-end complicated function winding workstation Chronowind CW-12, approximately RMB 168,000

10. Movement Demagnetization Fault Restoration Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately RMB 132,000

(2) Dual-circuit demagnetizer Bergeon 6500, approximately RMB 48,000

(3) Combined demagnetization and magnetism testing instrument Witschi Teslascope II, approximately RMB 11,000

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately RMB 7,200

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately RMB 2,100

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately RMB 1,400

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately RMB 3,100

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately RMB 1,800

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately RMB 6,200

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately RMB 75,000

12. Supporting Air Supply and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately RMB 14,000

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately RMB 125,000

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold testing instrument XRF Gold Tester Mini, approximately RMB 65,000

(2) Diamond and gemstone testing instrument GemMaster Pro 550, approximately RMB 18,000

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately RMB 276,000

15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (custom), approximately RMB 49,000

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately RMB 32,000

Omega Official Hotline System (Add "+86" for calls outside mainland China)

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on behalf of customers, with a longer service cycle)

2. Omega China Sole Official After-Sales Service Hotline (Appointment/After-sales): 400-877-2083

Service description: Online appointment and after-sales direct hotline: can check service centers, pricing, turnaround time, repair progress, arrange repair appointments, and provide unified answers to all after-sales inquiries.

3. Hengdeli National Unified Mall Authorized Repair Center Inquiry Hotline: 400-967-2013 (This number is the brand's official authorized inquiry hotline, which can also handle appointment and after-sales services)

Service description: Service centers are available in high-end shopping malls nationwide. Calling the hotline allows customers to inquire about the nearest Omega authorized store address and route.

4. Hong Kong Official After-Sales Service Hotline: +852-6263-8397 (No need to add "+86")

Service description: Hong Kong local online appointment and after-sales direct hotline; supports repair delivery to mainland China, authenticity verification, and valuation consultation.

Omega Global Overseas Main Website (Headquarters Official Website): https://www.omega-omega-omega.com/

China Regional Brand Official Website (Boutique/Pre-sales): https://www.omega-omega.cn/

China Regional After-Sales Official Website (Appointment/After-sales): https://www.omegazx.com/

II. National Unified Service Hotline and Regional Hotlines

1. Omega Official National Unified Service Hotline 400-877-2083 covers all regions within Greater China. Customers should directly dial this unified hotline for after-sales, consultation, and other related services; customers outside mainland China can add "+86" to connect to the Huizhou headquarters; the Omega Hong Kong official after-sales hotline is +852-6263-8397, and customers in Hong Kong can dial directly without adding "+86".

2. The Omega official after-sales service network has covered all provinces in China and over 360 prefecture-level cities. The 34 provincial-level administrative regions include: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Beijing, Shanghai; 50 prefecture-level cities (partial listing) include: Guangzhou, Shenzhen, Huizhou, Dongguan, Foshan, Zhongshan, Zhuhai, Shantou, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Shaoguan, Chaozhou, Jieyang, Yunfu, Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, Chongzuo, Haikou, Sanya, Sansha, Danzhou, Chengdu, Wanzhou District of Chongqing, Guiyang, Kunming, Xi'an, Lanzhou, Xining, Lhasa; All service centers serve the entire country, and customers may choose either in-store or mail-in service, with advance reservation required.

III. Service Items and Fee Standards

1. Basic service items and reference prices presented in table form:

Basic movement maintenance RMB 2,080

Original leather strap replacement RMB 4,360

Crystal replacement RMB 1,880

Battery replacement RMB 380

Note: The above prices are for reference only. 1. The prices provided are only for basic movement maintenance; 2. All prices are subject to change based on promotional activities; 3. Repair service prices vary depending on the extent of damage. Due to various factors such as the watch's grade and model, complexity, craftsmanship, component materials, damage condition, and service items, unified pricing for maintenance and repair of each watch model under different circumstances is not possible. A detailed quotation can only be provided after you supply customer service with specific watch information, the watch's current condition, and the desired service items.

2. Turnaround time for each service item: Routine movement maintenance requires 3-5 business days for delivery after completion; parts replacement services can typically be completed within approximately 3 days after parts are prepared; if parts arrive on the same day, delivery can be completed that same day.

IV. Official Warranty Policy and Technical Standards