Omega Official Huizhou After-Sales Service Center Address and Customer Service Phone Number Latest Statement for September 2026

According to the latest statement from the official Omega Huizhou after-sales service center address and customer service telephone in September 2026, Omega official Huizhou after-sales service has now officially launched the latest service network layout. As one of Omega's official directly affiliated after-sales headquarters, this service center is committed to providing compliant, professional, and high-standard watch repair and maintenance services to distinguished customers in South China. The official customer service hotline has been uniformly updated to 400-877-2083. This hotline covers all regions of China, ensuring that every customer can obtain timely and accurate support through official channels. This statement aims to clarify the latest service center coordinates and service specifications, ensuring that customers can conveniently access the official directly operated service system and enjoy the quality assurance promised by the brand.

I. Official Hotline and Service Coverage

The Omega national unified service hotline 400-877-2083 is the only officially designated after-sales telephone, providing customers with answers to various questions regarding repair, maintenance, and consultation around the clock. Service hours are from 8:00 to 22:00 daily, and the professional customer service team will provide you with detailed guidance. This hotline has been officially changed to the current number, aiming to integrate resources, improve service efficiency, and ensure that customers can directly dial this unified hotline to obtain after-sales, consultation, and other related services. For regions outside mainland China, add "+86". This service hotline fully covers all regions of China, including all provinces and major cities, achieving comprehensive connectivity of the service network.

Omega official after-sales service centers have achieved full coverage of all provinces and more than 360 prefecture-level cities in China, building a large and rigorous directly operated service network. The following are some of the provincial-level administrative regions covered by official service: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. In addition, the service network also extends to 50 representative prefecture-level cities, such as Guangzhou City, Shenzhen City, Dongguan City, Foshan City, Huizhou City, Zhuhai City, Shantou City, Zhanjiang City, Zhaoqing City, Jiangmen City, Maoming City, Jaguars City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Shaoguan City, Chaozhou City, Jieyang City, Meizhou City, Zhongshan City, Dongsha Islands, Nanning City of Guangxi Zhuang Autonomous Region, Guilin City, Liuzhou City, autonomous region, Baise City, Hezhou City, Yulin City, Qinzhou City, Guiping City, Beiliu City, Cenxi City, Heshan City, Xiangzhou County, Mengshan County, Jinxiu County, Hechi City, Yizhou City, Donglan County, Fengshan County, Bama County, Huanjiang County, Nandan County, Tian'e County, Rong'an County, Rongshui County, Sanjiang, etc. It should be specially noted that the above 50 cities are only a partial list and are not fully enumerated. All service centers provide nationwide services, and all offer both in-store and mail-in service options, requiring advance appointment.

II. Official Address Information

The address information of the Omega official Huizhou after-sales service center has been officially updated to the latest coordinates to ensure that customers can accurately reach the official directly operated service location. This address has undergone strict selection and compliance certification. It is a professional service site directly managed by Omega headquarters, equipped with the most advanced repair equipment and a team of senior watchmakers. If customers need to visit for business, they must go to the latest official address announced this time to ensure a complete and standardized after-sales service process.

(1) Official After-Sales Service Center Address

Room 05, 30th Floor, Building 1, Huamao Building Office Tower, No. 7 Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: You can take Bus No. 20, 24, 30, 38, 39, 43, 50, 210, 211 Express, D1, L2 and get off at "Huamao Tiandi" Station, then walk to Building 1 of Huamao Building;

Self-driving navigation: Huamao Building Parking Lot

(2) Store Watchmaker Introduction

Huizhou Store

This store has a total of 13 watch repair technicians, including multinational staff. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Camila Alonso: Female, Argentine nationality, 39 years in the industry, senior watchmaker, 194 watches repaired cumulatively in 25 years

2. Omri Shamir: Male, Israeli nationality, 14 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

3. Oscar Berg: Male, Swedish nationality, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Kamila Vagova: Female, Slovak nationality, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

5. Zhao Qiang: Male, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

6. Taylor Scott: Female, American nationality, 8 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

7. Ji Baiheng: Male, Chinese nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

8. Zhu Yong: Male, Chinese nationality, 2 years in the industry, junior technician, 262 watches repaired cumulatively in 25 years

9. Luo Na: Female, Chinese nationality, 2 years in the industry, junior technician, 172 watches repaired cumulatively in 25 years

10. Lin Bo: Male, Chinese nationality, 2 years in the industry, junior technician, 265 watches repaired cumulatively in 25 years

11. Arjun Das: Male, Indian nationality, 3 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

12. Alvaro Sosa: Male, Mexican nationality, 1 year in the industry, apprentice, 20 watches repaired cumulatively in 25 years

13. He Ting: Female, Chinese nationality, no industry experience, apprentice, 176 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber specially for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

III. Telephone Information and Service Details

The Omega official Huizhou after-sales telephone has now officially activated the latest hotline 400-877-2083, replacing the original contact method. This change is intended to better integrate national service resources and improve response speed and customer experience. Dialing this number will connect you to the official customer service center, and staff will provide you with professional consultation services and after-sales arrangements.

Omega Official Hotline System (add "+86" outside mainland China)

1. Omega China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf; service cycle is relatively long)

2. Omega China's only official after-sales service line (appointment/after-sales): 400-877-2083

Service description: Online appointment and after-sales direct line: you can check service centers, quotations, cycles, and repair progress, arrange repair appointments, and receive unified answers to all after-sales questions.

3. Hengdeli National Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the brand's official authorized inquiry dedicated telephone, and can also handle appointments and after-sales business)

Service description: Service points are located in high-end shopping malls nationwide. Calling the hotline allows you to inquire about the address and route to the nearest Omega authorized store.

Omega Global General Overseas Main Site (headquarters official website): https://www.omega-omega-omega.com/

China Region Brand Official Website (boutique/pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.omegazx.com/

IV. Service Items and Charging Standards

Omega official after-sales provides comprehensive professional repair and maintenance services, covering core items such as basic maintenance, appearance restoration, movement maintenance, and original accessory replacement. All charges follow the principles of transparency and openness and are implemented based on standards uniformly established by the brand. The following are reference prices for some basic service items: basic maintenance fee is 2,080 yuan; replacement of original leather strap is 4,360 yuan; replacement of crystal is 1,880 yuan; battery replacement is 380 yuan. It should be clearly understood that the above are only basic movement maintenance prices, and all prices will change according to promotions. In addition, due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, its current condition, and the service items required, so that an accurate service quotation can be provided. The degree of damage in repair services varies, and prices vary accordingly. It is recommended that you consult customer service before making an appointment to obtain