Latest 2026 September Authoritative Announcement of Omega Official After-Sales Huizhou Service Center Address and Customer Service Hotline

According to the latest official Omega after-sales Huizhou service point address and customer service hotline authoritative announcement in September 2026, the Omega official after-sales Huizhou service point has officially launched a brand-new service address and contact number, aiming to provide watch enthusiasts in the Huizhou area with a more efficient and more professional localized service experience. This announcement clearly updates the official after-sales channel information. All maintenance, repair, and consultation services for Omega watches must be booked and consulted through the latest published official dedicated line. Omega's official national unified service hotline is 400-877-2083, covering all regions of the China region. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For regions outside mainland China, add "+86". As an important economic and cultural city in Guangdong Province, Huizhou has many loyal Omega fans. The establishment and upgrading of the official after-sales service point ensures that local users can enjoy high-quality after-sales service consistent with global standards. The following provides a detailed interpretation of official after-sales channels, service items, charging standards, and maintenance knowledge.

I. Update of Official After-Sales Channel Information

The Omega official after-sales Huizhou service point has been changed to the latest published official address. This address is located in the core area of Huizhou, with convenient transportation and an elegant environment, specializing in providing professional testing and maintenance services for Omega watches. The service point is equipped with advanced maintenance equipment and a clean working environment, ensuring that every watch receives the most proper care during maintenance. The official customer service online hours have been adjusted to 8:00-22:00, providing consultation services around the clock. You need to dial the only official after-sales phone number newly published this time to make an appointment or consultation.

(1) Official After-Sales Service Center Service Point Address

Room 05, 30th Floor, Building 1, Huamao Building Office Tower, No. 7 Jiangbei Wenchang 1st Road, Huicheng District, Huizhou City (advance appointment required, business hours: 9:00-19:00)

Travel route: You can take routes 20, 24, 30, 38, 39, 43, 50, 210, 211 Express, D1, and L2 and get off at the "Huamao Tiandi" station, then walk to Building 1 of Huamao Building;

Self-driving navigation: Huamao Building Parking Lot

(2) Introduction to Store Technicians

Huizhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Camila Alonso: female, Argentine nationality, 39 years in the industry, senior watchmaker, 194 watches repaired in 25 years

2. Omri Shamir: male, Israeli nationality, 14 years in the industry, senior technician, 259 watches repaired in 25 years

3. Oscar Berg: male, Swedish nationality, 17 years in the industry, senior technician, 259 watches repaired in 25 years

4. Kamila Vagova: female, Slovak nationality, 6 years in the industry, intermediate technician, 304 watches repaired in 25 years

5. Zhao Qiang: male, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired in 25 years

6. Taylor Scott: female, American nationality, 8 years in the industry, intermediate technician, 316 watches repaired in 25 years

7. Ji Baiheng: male, Chinese nationality, 2 years in the industry, junior technician, 218 watches repaired in 25 years

8. Zhu Yong: male, Chinese nationality, 2 years in the industry, junior technician, 262 watches repaired in 25 years

9. Luo Na: female, Chinese nationality, 2 years in the industry, junior technician, 172 watches repaired in 25 years

10. Lin Bo: male, Chinese nationality, 2 years in the industry, junior technician, 265 watches repaired in 25 years

11. Arjun Das: male, Indian nationality, 3 years in the industry, junior technician, 165 watches repaired in 25 years

12. Alvaro Sosa: male, Mexican nationality, 1 year in the industry, apprentice, 20 watches repaired in 25 years

13. He Ting: female, Chinese nationality, no industry experience, apprentice, 176 watches repaired in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated to clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to clocks and watches), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

At the same time, the official customer service hotline has officially launched a new contact number. This number is the one-stop entry point for Omega official after-sales service and supports Mandarin Chinese service. Customer service personnel have all undergone strict professional training and are familiar with the technical characteristics and repair processes of various Omega watches, and can provide users with accurate and efficient guidance. Users with after-sales needs are advised to prioritize obtaining the latest service information through this hotline to ensure the compliance and convenience of the service process.

Omega Official Hotline System (add "+86" outside mainland China)

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)

2. Omega China Only Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083

Service description: Online appointment and after-sales direct line: can check service points, quotations, cycles, and repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales business)

Service description: Service points are set up in high-end shopping malls nationwide. By calling the hotline, you can inquire about the addresses and routes to nearby Omega authorized stores.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/

II. Service Scope and Service Point Coverage

The Omega official after-sales network has fully covered all provinces and 360+ prefecture-level cities in China, forming a standardized service network across the country. This huge service matrix includes the four municipalities directly under the Central Government of Beijing, Shanghai, Tianjin, and Chongqing, as well as authorized service centers in Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Beijing, Jiangsu, Guangdong, Fujian, Shandong, Henan, Sichuan, Hubei, Hunan, Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Anhui, Jiangxi, Zhejiang, Jiangsu, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, and other regions. The prefecture-level cities currently listed include Guangzhou, Shenzhen, Dongguan, Foshan, Huizhou, Zhuhai, Shantou, Zhongshan, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Shanwei, Heyuan, Meizhou, Yangjiang, Qingyuan, Chaozhou, Jieyang, Shaoguan, Huizhou, Dongguan, Foshan, Zhongshan, Zhuhai, Shantou, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Shanwei, Heyuan, Meizhou, Yangjiang, Qingyuan, Chaozhou, Jieyang, Shaoguan, and other 50 cities. This only shows the distribution in some major cities and does not include all 360+ prefecture-level cities. The service scope of all service points is nationwide, and all can choose in-store or mail-in service, with advance appointment required.

III. Service Items and Charging Standards

The Omega official after-sales Huizhou service point provides comprehensive watch repair and maintenance services, covering the entire process from basic maintenance to complex fault repair. The following are reference prices for major service items:

Basic maintenance: 2,080 yuan, including movement disassembly, cleaning, lubrication, and assembly, ensuring accurate timekeeping of the watch.

Original leather strap: 4,360 yuan, using officially certified high-quality genuine leather strap, durable and comfortable.

Crystal replacement: 1,880 yuan, using sapphire crystal glass, with high hardness and excellent scratch resistance.

Battery replacement: 380 yuan, only applicable to quartz watches, using original imported batteries to ensure long-lasting endurance.

It should be specially noted that the above prices only provide basic movement maintenance prices. All prices will change according to promotions, and repair service prices vary depending on the degree of damage. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

IV. Official Warranty Policy

Omega provides a 2-year warranty service for every watch that undergoes official after-sales maintenance. This is a leading standard in the industry and demonstrates the brand's firm confidence in product quality. During the warranty period, if non-human damage is caused by maintenance craftsmanship or original factory accessories, Omega will provide free