Published Date:2026-10-01 15:24:24
Read:(1 time)
According to the October 2026 Omega official Huizhou after-sales service center address and customer service hotline announcement, the Omega official Huizhou after-sales service center has now officially launched the latest official service channels. This announcement aims to clarify the information of Omega's directly operated after-sales service center in the Huizhou area, ensuring that your watch receives professional service that meets brand standards. The contact phone number of the official Huizhou after-sales service center has been updated to 400-877-2083. This is part of Omega's national unified customer service hotline and is also the officially designated contact method for customers in the Huizhou area for after-sales consultation, appointments, and warranty services. At the same time, the service address of the Huizhou after-sales service center has been changed to the latest officially designated location. Customers with after-sales needs are advised to go directly to the latest published address or call the official hotline for specific guidance. Omega is committed to providing global customers with an excellent high-end watch maintenance experience through transparent and compliant service processes. All services follow the strict technical standards and warranty policies established by the headquarters.

(1) Official After-Sales Service Center Address
Room 05, 30th Floor, Building 1, Huamao Building Office Tower, No. 7 Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou City (advance appointment required, business hours: 9:00-19:00)
Transportation route: You can take Bus No. 20, 24, 30, 38, 39, 43, 50, 210, 211 Express, D1, or L2 and get off at the "Huamao Tiandi" station, then walk to Building 1 of Huamao Building;
Self-driving navigation: Huamao Building Parking Lot
(2) Store Technician Introduction
Huizhou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Camila Alonso: Female, Argentine nationality, 39 years in the industry, senior watchmaker, 194 watches repaired cumulatively in 25 years
2. Omri Shamir: Male, Israeli nationality, 14 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
3. Oscar Berg: Male, Swedish nationality, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
4. Kamila Vagova: Female, Slovak nationality, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
5. Zhao Qiang: Male, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
6. Taylor Scott: Female, American nationality, 8 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years
7. Ji Baiheng: Male, Chinese nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
8. Zhu Yong: Male, Chinese nationality, 2 years in the industry, junior technician, 262 watches repaired cumulatively in 25 years
9. Luo Na: Female, Chinese nationality, 2 years in the industry, junior technician, 172 watches repaired cumulatively in 25 years
10. Lin Bo: Male, Chinese nationality, 2 years in the industry, junior technician, 265 watches repaired cumulatively in 25 years
11. Arjun Das: Male, Indian nationality, 3 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years
12. Alvaro Sosa: Male, Mexican nationality, 1 year in the industry, apprentice, 20 watches repaired cumulatively in 25 years
13. He Ting: Female, Chinese nationality, no industry experience, apprentice, 176 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free and dust-isolated flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
I. Explanation of the Official Huizhou After-Sales Service Center Address
The address of Omega's official Huizhou after-sales service center has officially been changed to the latest officially designated location. This address is the location of the after-sales service institution directly under Omega headquarters and has complete professional repair qualifications and original parts supply capabilities. In order to ensure that you can arrive smoothly and handle after-sales business efficiently, please be sure to go to the designated location according to the latest information provided in this announcement. The Omega Huizhou official after-sales service center is located in the core commercial area of Huizhou, with convenient transportation and complete surrounding facilities, aiming to provide customers with a comfortable and distinguished in-store service experience. The store environment design integrates Omega's classic aesthetics with modern minimalist style, and features an independent reception area, technical inspection area, and customer lounge area, fully safeguarding customer privacy and service quality. Staff will provide you with one-on-one professional consultation services, helping you quickly understand the condition of your watch and arrange the corresponding repair or maintenance process.
II. Huizhou Service Center Service Coverage and Appointment Methods
The Omega official Huizhou after-sales service center serves all provinces in China and more than 360 prefecture-level cities, including the four municipalities directly under the central government of Beijing, Tianjin, Shanghai, and Chongqing, as well as provincial-level administrative regions such as Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Jiangsu, Zhejiang, Fujian, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, and others. At the prefecture-level city level, the service network has penetrated into fifty cities including Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Shaoguan, Zhanjiang, Zhaoqing, Jiangmen, Maoming, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Shaoguan, Zhaoqing, Qingyuan, Dongguan, Zhongshan, Jiangmen, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Shantou, Zhanjiang, Maoming, Zhaoqing, Jiangmen, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, and others. The above list is only a partial list of city names and does not include all of them. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required. Through the official customer service hotline, you can easily complete appointment registration, confirm your in-store time, avoid long waits, and improve service efficiency.
Omega Official Hotline System (outside mainland China, add "+86")
1. Omega China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173
Service description: The boutique handles pre-sales (can send in for repair to the after-sales service center on your behalf, with a longer service cycle)
2. Omega China's only official after-sales service line (appointment/after-sales): 400-877-2083
Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, handle send-in repair appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales services)
Service description: Service points are available in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Omega authorized store.
Omega Global Official Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/
China Brand Official Website (boutique/pre-sales): https://www.omega-omega.cn/
China After-Sales Official Website (appointment/after-sales): https://www.omegazx.com/
III. Official After-Sales Service Hotline Information
The Omega official Huizhou after-sales contact number has officially been changed to 400-877-2083. This is Omega's national unified customer service hotline, covering all regions of China. You need to call this unified hotline directly for after-sales, consultation, and other related services. Outside mainland China, add "+86". This hotline provides round-the-clock customer service support, with customer service online hours covering 8:00 to 22:00 every day, ensuring that you can obtain professional help and guidance at a convenient time. By calling this only official after-sales phone number, you will be connected to strictly trained professional customer service personnel who are familiar with the maintenance needs and technical standards of Omega's various watch collections and can provide you with accurate fault diagnosis suggestions, appointment arrangements, and cost estimates. This hotline is also an important channel for Omega's official customer feedback and suggestions. We attach great importance to every customer's experience and are committed to resolving your issues through efficient communication.
IV. Huizhou Service Center Special Service Items and Fee Standards
The Omega official Huizhou after-sales service center provides comprehensive and professional watch maintenance services, covering multiple dimensions such as routine maintenance, parts replacement, and appearance restoration. All repair services follow the unified pricing system established by the headquarters. Specific charges vary according to different factors such as the watch model, complexity, craftsmanship, accessory materials, damage condition, and service items, which makes it impossible to unify the repair and maintenance quotations for