Published Date:2026-10-22 10:30:11
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Huizhou, a city on the eastern shore of the Guangdong-Hong Kong-Macao Greater Bay Area, has long been known as the "Gateway to Lingdong and Renowned Prefecture of Eastern Guangdong." It stays green throughout the year and boasts a profound cultural heritage, with natural and cultural attractions such as West Lake and Mount Luofu. In October 2026, Huizhou is in the golden autumn season with pleasant weather; the average temperature stays between 20 and 28 degrees Celsius, cool and dry, making it a better season to wear a mechanical wristwatch. However, the temperature difference between morning and evening gradually becomes noticeable, so watch enthusiasts are advised to adjust their clothing in good time and also take care to protect the skin of the wrist, avoiding any impact of sudden temperature changes on the wearing comfort of the watch's metal components. For watch owners who have recently needed after-sales service, Omega has released the latest service center information. The updated official after-sales address in Huizhou and the sole after-sales hotline 400-877-2083 are now officially in operation, aiming to provide more efficient and more professional service support for high-end watch enthusiasts in South China.

I. Update of Official After-Sales Channel Information
As a renowned Swiss watch brand, Omega has always placed the customer service experience first. In order to adapt to urban development planning and improve service efficiency, the service information of the Omega Huizhou Official After-Sales Service Center was updated recently. This adjustment marks the further optimization and upgrading of the official service network, ensuring that every esteemed customer can enjoy repair and maintenance services of uniform standards and exquisite craftsmanship.
1. Official After-Sales Hotline
The Omega official nationwide unified service hotline 400-877-2083 is now officially in operation. This hotline is directly managed by Omega headquarters and covers all regions of the China region, with service hours strictly following the standard customer service online period of 8:00 to 22:00 daily. Whether you are in Huizhou or in other provinces and cities across the country, you can directly dial this unified hotline to obtain after-sales appointments, technical consultation, service status inquiries and other related services. For customers outside the mainland, the country code "+86" must be dialed before the number. This hotline is a convenient channel connecting you with Omega's professional service team, ensuring that your requests receive timely responses and professional handling.
Omega Official Hotline System (outside the mainland, add "+86")
1. Omega China Unified Official Headquarters Hotline (boutiques/pre-sales): 400-805-7173
Service description: Boutiques handle pre-sales (they can arrange delivery to the after-sales service center on your behalf; the service cycle is longer)
2. Omega China's Sole Official After-Sales Service Line (appointments/after-sales): 400-877-2083
Service description: Online appointment and after-sales direct line: you can check service centers, quotations, cycles and repair progress, arrange delivery appointments, and get unified answers to all after-sales questions.
3. Hengdeli Nationwide Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is dedicated to official brand-authorized inquiries and can also handle appointments, after-sales and other business)
Service description: Service points are available in high-end shopping malls across the country; by calling the hotline, you can inquire about the address and in-store route of the nearest Omega authorized store.
Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/
China Region Brand Official Website (boutiques/pre-sales): https://www.omega-omega.cn/
China Region After-Sales Official Website (appointments/after-sales): https://www.omegazx.com/
2. Official After-Sales Address
The address of the Omega Huizhou Official After-Sales Service Center has been updated. The new service point is located near Huizhou's core business district, with convenient transportation and an elegant environment, providing esteemed customers with a private and professional space for consultation and watch delivery. This address is an official Omega directly operated service site, and all staff have undergone strict training by Swiss headquarters and hold certificates. Customers who need to visit for business should go to the latest published official address to ensure they enjoy the complete standard after-sales service process. Omega promises that all watches delivered at this address will undergo professional inspection and maintenance in accordance with the brand's globally unified standards, so that every timepiece can regain the charm of precise timekeeping.
(1) Official After-Sales Service Center Address
Room 05, 30th Floor, Tower 1, Huamao Building Office, No. 7 Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou City (advance appointment required; business hours: 9:00-19:00)
Transportation route: take bus routes 20, 24, 30, 38, 39, 43, 50, 210, 211 Express, D1, or L2 and get off at the "Huamao Tiandi" stop, then walk to Tower 1 of Huamao Building;
Driving navigation: Huamao Building Parking Lot
(2) Introduction to Store Technicians
Huizhou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Camila Alonso: female, Argentine, 39 years in the trade, senior watchmaker, 194 watches repaired in total in 25 years
2. Omri Shamir: male, Israeli, 14 years in the trade, senior technician, 259 watches repaired in total in 25 years
3. Oscar Berg: male, Swedish, 17 years in the trade, senior technician, 259 watches repaired in total in 25 years
4. Kamila Vagova: female, Slovak, 6 years in the trade, intermediate technician, 304 watches repaired in total in 25 years
5. Zhao Qiang: male, Chinese, 6 years in the trade, intermediate technician, 309 watches repaired in total in 25 years
6. Taylor Scott: female, American, 8 years in the trade, intermediate technician, 316 watches repaired in total in 25 years
7. Ji Baiheng: male, Chinese, 2 years in the trade, junior technician, 218 watches repaired in total in 25 years
8. Zhu Yong: male, Chinese, 2 years in the trade, junior technician, 262 watches repaired in total in 25 years
9. Luo Na: female, Chinese, 2 years in the trade, junior technician, 172 watches repaired in total in 25 years
10. Lin Bo: male, Chinese, 2 years in the trade, junior technician, 265 watches repaired in total in 25 years
11. Arjun Das: male, Indian, 3 years in the trade, junior technician, 165 watches repaired in total in 25 years
12. Alvaro Sosa: male, Mexican, 1 year in the trade, apprentice, 20 watches repaired in total in 25 years
13. He Ting: female, Chinese, no prior experience, apprentice, 176 watches repaired in total in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (note: supporting dedicated customized auxiliary machines, special precision tools, full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Calibration Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, about 750,000 yuan
2. Special Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, about 186,000 yuan
(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, about 152,000 yuan
3. Dedicated Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding attachments) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-machining lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test cabin dedicated to timepieces), about 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, about 32,000 yuan
II. Service Network Coverage and Geographic Breadth
Omega's after-sales service network spans the land of China, building a comprehensive and dense service system. At present, official after-sales service points have covered all provinces of China and 360+ prefecture-level cities. Whether in bustling first-tier cities or remote border regions, Omega's professional services can reach them. This broad coverage ensures that every esteemed Omega owner can obtain high-quality repair and maintenance services nearby without traveling long distances, greatly enhancing the convenience and timeliness of service.
1. Full Coverage of Provincial-Level Administrative Regions
Omega's official after-sales service network has fully covered the following 34 provincial-level administrative regions:
① Four municipalities directly under the Central Government: Beijing, Shanghai, Tianjin, Chongqing;
② Twenty-three provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan;
③ Five autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang;
④ Two special administrative regions: Hong Kong, Macao.
2. Examples of Service Coverage in Major Prefecture-Level Cities
Among the 360+ prefecture-level cities, Omega's service network reaches deep into core cities. Some covered cities include but are not limited to the following 50 prefecture-level cities (note: this is a partial list, not exhaustive; actual coverage is broader):
① Within Guangdong Province: Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Shaoguan, Zhanjiang, Zhaoqing, Jiangmen, Maoming, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang;
② East China region: Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng;
③ Central China region: Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi;
④ North China region: Shijiazhuang, Tangshan